Shipping

We strive to ship orders within one business day of receipt. During a sale, new product launch, etc., it may take us a bit longer.

For shipping within the EU, we offer GLS for all countries. If you want to ship outside the EU, we recommend ordering from our U.S. store at xeroshoes.com. The shipping cost depends on the weight of the package; the cost for each option will be visible at checkout before you complete your order. All orders are shipped from the Czech Republic and come with tracking information.

Delivery Estimates by Country (not guaranteed):

Country Est. Cost Est. Delivery Time
Austria €5-€9 1-2 business days
Belgium €8-€13 2-3 business days
Bulgaria €10-€18 2-4 business days
Croatia €21-€31 2-3 business days
Czech Republic €5-€6 1-2 business days
Denmark €9-€15 3-4 business days
Estonia €8-€13 2-3 business days
Finland €14-€18 4-6 business days
France €10-€18 2-4 business days
Germany €6-€11 1-2 business days
Greece €21-€25 4-5 business days
Hungary €6-€11 1-2 business days
Ireland €14-€18 4-6 business days
Italy €10-€18 2-4 business days
Latvia €9-€15 3-4 business days
Lithuania €9-€15 3-4 business days
Luxembourg €8-€13 2-3 business days
Netherlands €8-€13 2-3 business days
Poland €5-€9 1-2 business days
Portugal €12-€18 4-7 business days
Romania €9-€15 3-4 business days
Slovakia €5-€9 1-2 business days
Slovenia €9-€15 3-4 business days
Spain €12-€16 4-7 business days
Sweden €10-€18 2-4 business days

(We currently ship only to the countries listed above. Delivery times are not guaranteed.)

Also, check out our Stores page. There may be an independent Xero Shoes dealer close to you.

Our EU Xero Shoes store can only ship to addresses within the EU. However, we have a few options that may be available for you:

  • Mail Forwarding Courier Services
  • If visiting the EU, ship the order to your temporary address (including hotels)
  • Ship to a friend/family member who resides in the EU
  • Purchase on Amazon or .Com website

Due to customs complications, we can only accept returns and exchanges that are shipped from within the EU, so you will NOT be able to send your items back from a country outside the EU.

Shipping to the United Kingdom

United Kingdom Customers: Rather than using XeroShoes.eu, please use our new UK-only web store XeroShoes.co.uk.

For the time being, when you place your order, you will be redirected to Amazon.co.uk. This means easy checkout and fast shipping for you. (You might even get your new Xero Shoes delivered on a Sunday!)

Direct ordering from XeroShoes.co.uk will be available starting in autumn 2023.